General Information

What types of products does Yogcraft offer?

Yogcraft specializes in home decoration products made from clay, including terracotta and black pottery. Our product range includes vases, pots, figurines, wall hangings, candle holders, and more.

Are all your products handmade?

Yes, all our products are carefully handcrafted by skilled artisans, ensuring each piece is unique and of the highest quality.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other major online payment options.

Do you offer international shipping?

No, we don't ship our products worldwide. 

How long will it take for my order to arrive?

Orders are typically processed within 2-3 business days. Delivery times vary based on your location. Domestic orders usually arrive within 5-7 business days, while international orders can take 10-15 business days.

Product Care

How do I care for my terracotta and black pottery items?

To keep your items in perfect condition, avoid exposing them to extreme temperatures or direct sunlight for extended periods. Clean gently with a damp cloth and avoid using harsh chemicals.

Are the products safe for outdoor use?

While our terracotta items can be used outdoors, we recommend keeping black pottery items indoors as they are more susceptible to weather damage.

Are your products food-safe?

Most of our products are designed for decorative purposes. If you intend to use any item for food or beverages, please check the product description or contact us to confirm if it is food-safe.

What if my item arrives damaged?

If your item arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as per your preference.

Do you accept custom orders?

Yes, we love creating custom pieces! Please reach out to us with your requirements, and we'll work with you to create a unique item tailored to your specifications.